SoftBridge Solutions(AB AND AM NIGERIA LTD) strives to deliver high-quality web development services tailored to each client’s needs. However, we understand that situations may arise where a refund is requested.
Service-Based Refunds: Refunds are considered only if the service has not been initiated, significant work has not commenced, or deliverables have not been provided.
Project Deposits: Deposits made to secure project timelines are generally non-refundable but may be reconsidered under exceptional circumstances.
Completed Services: Once a project or service is delivered and approved, no refunds will be issued.
Submit your request by email to info@softbridgesolutions.com within 7 days of purchase or project initiation.
Provide your name, service details, reason for refund, and proof of payment.
Approved refunds will be processed within 7–14 business days via the original payment method.
SoftBridge Solutions reserves the right to decline refund requests that do not meet the above conditions.